​We want you to feel completely confident in your purchase. If your swimwear doesn’t fit quite right, we’re here to help.
 

Returns & Exchanges

We accept returns for store credit or exchange within 14 days of receiving your order.
 

To be eligible, items must be:

• In original condition

• Unworn, unwashed, and unmarked

• Hygiene sticker intact

• Tags attached

• Free from makeup, tan, perfume, or deodorant stains

Any item returned without meeting these conditions will not be accepted and will be sent back to you.

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Refunds

As a small swim label, we do not offer refunds for:

• Change of mind

• Wrong size chosen

• Sale items

Refunds are only provided if the item is faulty or not as described, in line with Australian Consumer Law.

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Faulty Items

If you believe your item is faulty, please email us at sales@tasiswim.com.au within 48 hours of receiving it, along with:

• Your order number

• Photos of the fault

We’ll assess the item and offer a replacement, repair, or refund depending on the situation.

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Return Shipping

• Return shipping costs are the responsibility of the customer.

• We recommend using a trackable service, as TÁSI is not responsible for lost return parcels.
   

Exchanges

If you would like to exchange for another size or style, please email us first so we can hold the item for you. Exchanges are processed once the returned item has been received and inspected.
 

How to Start a Return

1. Email us at sales@tasiswim.com.au with your order number and reason for return.

2. We will provide return instructions and the return address.

3. Once your item is received and checked, your store credit or exchange will be processed.