We accept returns for store credit or exchange within 14 days of receiving your order.
 

To be eligible, items must be:

• In original condition

• Unworn, unwashed, and unmarked

• Hygiene sticker intact

• Tags attached

• Free from makeup, tan, perfume, or deodorant stains

If these conditions are not met, the return will be rejected and returned to you at your expense.

 

Exchanges- We want you to love your fit. 

We know finding the perfect fit online can sometimes be tricky, and we want you to feel confident shopping with TÁSI. If your swimwear isn't quite the right size or you'd prefer another style, we're happy to help you arrange an exchange within 14 days of delivery.

Simply email us before returning your item so we can check availability and do our best to hold your preferred size or style. Once your return has been received and inspected, we'll organise your exchange in line with our returns policy. Because feeling beautiful and comfortable in your swimwear is what TÁSI is all about.

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Refunds

At TÁSI, we want you to feel confident and happy with every purchase.

As a small, independent swimwear label, we're unable to offer refunds for change of mind, including sale items.

If your chosen size or style isn't quite right, we're happy to help you explore an exchange in line with our exchange policy.

Every TÁSI piece is made with care, and we want you to love what you receive. If something isn't right with your order, please reach out to us so we can help make it right.

All purchases are covered by Australian Consumer Law. If your item is faulty, not as described, or otherwise fails to meet consumer guarantees, you're entitled to the applicable remedy, which may include a repair, replacement or refund.  
If you would like to exchange for another size or style, please email us first so we can hold the item for you. Exchanges are processed once the returned item has been received and inspected.

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Faulty Items

If you believe your item is faulty, please email us at hello@tasiswim.com.au within 48 hours of receiving it, along with:

• Your order number

• Photos of the fault

We’ll assess the item and offer a replacement, repair, or refund depending on the situation.

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Return Shipping

• Return shipping costs are the responsibility of the customer.

• We recommend using a trackable service, as TÁSI is not responsible for lost return parcels.

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How to Start a Return

1. Email us at hello@tasiswim.com.au with your order number and reason for return.

2. We will provide return instructions and the return address.

3. Once your item is received and checked, your store credit or exchange will be processed.